FAQ
FAQ
"frequently asked question"
Q: Do you ship outside the EU?
A: Currently, we only ship within EU countries with free delivery included.
Q: Can I track my order?
A: Yep — once it ships, you’ll get an email with a tracking number so you know the exact location.
Q: What if I don’t like the item?
A: You can return unworn products within your return window. Check our full Refund & Return policy for steps.
Q: What is your return policy?
A: We accept returns within 14 or 30 days of delivery, as long as the item is unused and in its original condition. Please contact us before returning any item.
Q: Is my payment information secure?
A: Yes. We use secure, encrypted payment systems to ensure your personal and payment information is protected.